Terms & Conditions

1. Acceptance of Terms

By accessing or using the BookTravel.site website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. These terms constitute a legally binding agreement between you and BookTravel.site.

2. Nature of Our Service

BookTravel.site is an independent travel assistance and information service. We are not:

• An airline, hotel chain, or any travel provider
• An authorized agent or representative of any airline, hotel, or travel platform
• An official booking engine or reservation system
• Affiliated with, endorsed by, or acting on behalf of any third-party travel company

Our service provides general guidance, information, and support to help travelers understand their options when making, modifying, or cancelling travel reservations. We do not guarantee specific outcomes, as all bookings, refunds, and changes are ultimately subject to the policies of the relevant airline, hotel, or travel provider.

3. Services Provided

BookTravel.site provides the following types of assistance:

• Guidance on the flight and hotel booking process
• Explanation of airline and hotel cancellation and modification policies
• General travel planning information and tips
• Support in understanding applicable fees, timelines, and eligibility criteria
• Assistance navigating travel-related queries and concerns

We do not process bookings, issue tickets, charge for travel products, or guarantee any outcome from interactions with airlines, hotels, or travel providers.

4. Accuracy of Information

We make reasonable efforts to ensure that information provided through our service is accurate and up to date. However, airline, hotel, and travel policies change frequently. BookTravel.site does not warrant that all information is current, complete, or free from errors. You should verify critical information directly with the relevant airline, hotel, or travel provider before making decisions.

5. No Guarantee of Outcomes

BookTravel.site does not guarantee any specific outcome from the guidance we provide. Refund approvals, change approvals, and other outcomes are exclusively determined by the applicable travel provider's policies and are subject to their sole discretion. Our role is to inform and guide — not to bind third parties to any obligation.

6. Third-Party Relationships

Our website may reference airlines, hotels, booking platforms, and other third-party services for informational purposes. These references do not constitute affiliation, endorsement, or partnership. We have no business relationship with any third-party provider mentioned on this website unless explicitly stated.

7. Intellectual Property

All content on BookTravel.site — including text, graphics, logos, images, and software — is the property of BookTravel.site or its content licensors. You may not reproduce, copy, modify, distribute, or exploit any content from this website without prior written consent.

8. User Conduct

When using our website or contacting our support team, you agree to:

• Provide accurate information
• Not engage in fraudulent, abusive, or unlawful behavior
• Not attempt to circumvent any security features or access controls
• Not use automated means to scrape or copy website content

9. Limitation of Liability

To the maximum extent permitted by applicable law, BookTravel.site shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our service or website. This includes, but is not limited to, losses arising from reliance on our guidance, provider policy changes, or third-party decisions.

In no event shall our total liability to you exceed the amount you paid, if any, for use of our services in the preceding 12 months.

10. Disclaimer of Warranties

BookTravel.site services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Indemnification

You agree to indemnify and hold harmless BookTravel.site, its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your use of our services.

12. Privacy

Your use of BookTravel.site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

13. Cookies

We use cookies and similar technologies as described in our Cookie Policy. By using our website, you consent to our use of cookies in accordance with our Cookie Policy.

14. Modifications to Terms

BookTravel.site reserves the right to update or modify these Terms at any time. We will post the updated Terms on this page with a revised effective date. Your continued use of the website after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of BookTravel.site shall be resolved in accordance with applicable legal processes.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

• Phone: +1 855-758-8901
• Email: [[email protected]] (configuration pending)
• Address: 2842 Elm St, Industrial Park, Apt 42, San Francisco, NE 67141 (pending verification)
• Hours: Monday – Friday: 9:00 AM – 6:00 PM EST